Amazon Prime Keeps Buffering: A Guide To Fixing Your Streaming Issue

Do you wonder why Amazon Prime keeps buffering?

If you’ve chosen Prime Video, it gives you the possibility of streaming movies and TV shows via your browser. So why is your stream slowing down?

Amazon requires an adequate reliable internet connection in order to offer you uninterrupted streaming experience using their app. Therefore, if Amazon is constantly buffering, it could be due to the internet connection you have.

This is a simple guide to ensure that you are capable of resolving the buffering issue that is affecting Amazon Prime. Follow this guide to fix the buffering issue on your Amazon Prime account so you are able to watch without interruptions.

Why do my Amazon continue to buffer?

You’re Amazon Prime keeps buffering because you don’t have sufficient bandwidth.

It means that your network is running in a way that is too slow, which means your application isn’t able to run smoothly and without interruptions.

When a video begins playing, all the information needed for the video has to be downloaded to ensure that streaming can occur without interference. The buffering happens when your internet speed isn’t sufficient to download all of the necessary information, which results in the video slowing down because you have to download more data as the video is playing.

Your website should at a minimum contain:

  • 3Mbps for streaming of standard quality
  • 5Mbps of high resolution
  • 25Mbps of 4K high-definition quality at 25Mbps

Then why is it that your stream is suddenly stalling in Amazon Prime?

The 4 major reasons are

  • The internet speed is slow and weak for the volume of data to be downloaded from Amazon Prime
  • Amazon’s servers are struggling keep up with the load
  • Your browser on the internet needs to be updated
  • Amazon isn’t equipped with enough bandwidth to operate effectively

How do I fix Amazon Prime buffering?

The first thing to look into is to determine if Amazon Prime’s servers has issues, that interfere with the quality of your streaming.

When Amazon Prime is doing maintenance on their servers or there’s an issue, you’ll have to wait until they can resolve the issue by themselves.

Another thing to think about is whether your device includes the minimum requirements to run Amazon Prime Video to be capable of working correctly. Smart TVs are likely to have Amazon Prime already, but should you want to utilize the app on your computer it is essential to make sure that you have the following:

  • Windows 7
  • Mac OS 10.7
  • Linux/UNIX

If you’re seeking answers to “How can I repair the problem with my Amazon Prime video’we have provided all the solutions that could be used to solve this issue.

Solution 1. Reset your internet connection

If you’re Amazon Prime continues to buffer We know that this is mostly caused by the internet connection you have, so the first step is reset your router’s Wifi settings and restart the connection between your device and the network.

  • Step 1. Turn your router/modem off
  • Step 2. Unplug it and then wait for just a couple of moments (around 2 – 3 minutes is sufficient)
  • Step 3. Plug your router back into the router and turn it on.

Solution 2. Update Amazon app

Although it may not be important however, making sure that you’re Amazon Prime application is always updated to the most current version helps to remove any corrupted or damaged files that may be found on the device the application is downloaded to.

Verify whether an update is available in the app store, and when it is, tap the update option so that it can take over the current version.

Solution 3. Fix the issue. Make use of an Ethernet cable

If you have the Smart TV, connecting an Ethernet cable directly through your television to the router will give greater speed for Amazon Prime to be able to download all of the information needed for the movie you’d like to watch.

An Ethernet cable is much more reliable than connecting to wireless wifi

If you don’t have access to an Ethernet cable, moving the WiFi router closer to your device could aid in connection and also putting your router on an upper level.

Solution 4. Reducing the quality of streaming

If you’re trying to stream in the highest quality (eg 4K HD) and reduce the streaming resolution can help ease the buffering issues on Amazon because it doesn’t require more data to stream the video;

  • Step 1. Get onto your Amazon Prime video app
  • Step 2. Select ‘Menu’
  • Step 3. Click on “Settings”
  • Step 4. Choose ‘Stream and Download’ and press “Streaming Quality and Download Quality’
  • Step 5. Now change the quality to an lower quality

You have successfully changed your resolution options.

The content you wish to watch in advance will reduce any chance that your program will buffer while you’re trying to watch it, since you have saved all of its information to your device.

Solution 5. Save your program or movie to your Amazon account.

  • Step 1. On your Amazon app, select the video you’d like to view.
  • Step 2. Select the “Download” button in the “Details” section.
  • Step 3. Confirm the location you would like to save the document and in what resolution
  • Step 4. Confirm this by clicking “Start Download”

The content will be saved, allowing you to begin using it without needing to buffer it.

Solution 6. Clear Cache

Like many applications clearing their caches can eliminate bugs within the application, and can cause issues such as Amazon continually buffering.

This step can help to improve the quality of your Amazon Prime streaming quality as the emptying of these files will create more space, which means fewer defective data files.

  • Step 1. Click on your “Home” button on the smart TV remote
  • Step 2. Go into ‘Settings’
  • Step 3. Click on “Apps” after which click on System Apps.
  • Step 4. Select Amazon
  • Step 5. Presse ‘Clear Cache’ and confirm this

The cache files will be deleted out of the Amazon account.


Amazon Prime has become a highly popular streaming service having more than 142.5 million people worldwide. it provides around 24,000 movies and 2,100 shows users can choose from.

Given that Amazon Prime video being such an extensive platform, it’s no surprise that you’ll need a strong steady internet connection you to to play video and not experience issues with buffering.

We hope that this guide helped you to solve the issue of buffering with the Amazon Prime video service, which will allow you to return to enjoying your favorite shows without delays.

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